ManaGEM

A business management platform,
born in a real business

Every enquiry followed to the sale, quotes accepted online, deposit invoices raised automatically, project profit, stock alerts and staff records in one place. About a dozen companies run their day-to-day operations on it.

Born at SBS Waterproofing

Built for one business. Developed into a product for many.

Off-the-shelf apps did not fit how SBS Waterproofing worked, so GEMIS built them a system of their own from 2015 — and designed it from day one to work for other businesses as well. Years of refining it around a real operation turned it into ManaGEM.

Read the SBS Waterproofing story

Where the SBS relationship began:

In their words

By launching an online advertising campaign, we effectively doubled our turnover within 1 year. Since GEMIS created our new website, we're barely able to keep up with all the enquiries.

Ryan Smith SBS Waterproofing Client since 2014
Read the SBS Waterproofing story

What it does

One system, from enquiry to invoice

ManaGEM is GEMIS's business management platform, generalised from the system built for SBS Waterproofing. It covers enquiry capture and sales pipeline with SMS and email updates, quotes accepted online, automatic deposit invoices, project profit tracking, stock alerts, products, prices and staff records in one system. About a dozen companies run their day-to-day operations on it.

Read the transcript

Most growing businesses hit the same wall: enquiries, quotes, jobs and stock scattered everywhere. SBS Waterproofing hit that wall too, so GEMIS built them a system, designed from day one to work for other businesses as well. That system became ManaGEM. Capture every enquiry and follow it to the sale, with SMS and email updates for the customer. Quotes go out in a few clicks, customers accept online, and deposit invoices follow automatically. Track every project and see the profit on each job. Keep track of stock, and get an alert before you run out. Products, prices and staff records sit in the same system. Today, about a dozen companies run their day-to-day operations on ManaGEM. Less time on admin. More time growing the business. Built by GEMIS.

Captions are burned into the video · 1:06

  • Capture every enquiry and follow it to the sale, with SMS and email updates
  • Quotes accepted online, with deposit invoices following automatically
  • Project tracking with the profit on each job
  • Stock levels with an alert before you run out
  • Products, prices and staff records in the same system

The workflow as implemented

  1. Enquiry Captured once; the customer gets SMS and email updates
  2. Pipeline Followed through every contact to the sale
  3. Quote Sent in a few clicks; accepted online
  4. Deposit invoice Follows automatically on acceptance
  5. Project Tracked, with the profit on each job
  6. Stock and staff Stock alerts before you run out; products, prices and staff records

The product, step by step

What the user needs to do, and how ManaGEM supports it

Stills from the ManaGEM video. The interfaces are illustrated for the video, not screen recordings of the product; every capability shown is one ManaGEM delivers.

  1. From enquiry to sale — illustrated in the ManaGEM case study video
    Illustrated in the case study video

    From enquiry to sale

    Capture every enquiry and follow it to the sale, with SMS and email updates for the customer.

  2. Quotes that close — illustrated in the ManaGEM case study video
    Illustrated in the case study video

    Quotes that close

    Quotes go out in a few clicks, customers accept online, and deposit invoices follow automatically.

  3. Know what every job earns — illustrated in the ManaGEM case study video
    Illustrated in the case study video

    Know what every job earns

    Track every project and see the profit on each job.

  4. Stock under control — illustrated in the ManaGEM case study video
    Illustrated in the case study video

    Stock under control

    Keep track of stock, and get an alert before you run out.

  5. One place for the whole business — illustrated in the ManaGEM case study video
    Illustrated in the case study video

    One place for the whole business

    Enquiries, pipeline, quotes, invoices, products, projects, stock and staff records sit in the same system.

  6. About a dozen companies, every day — illustrated in the ManaGEM case study video
    Illustrated in the case study video

    About a dozen companies, every day

    Built for one business and designed for many: about a dozen companies run their day-to-day operations on ManaGEM.

Results

In use today

About a dozen companies run their day-to-day operations on ManaGEM (confirmed).

Month-end close: nine days to two

One client’s month-end close went from nine days to two — confirmed by that client. No other figure is published: adoption, time saved or revenue effects across the dozen companies have not been measured.

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