Case studies

Complex business challenges.
Thoughtfully designed digital solutions.

GEMIS builds the systems South African businesses run on when a spreadsheet, a legacy package or five disconnected tools can no longer keep up: field operations, claims, quoting, reporting, learning, and the platform that holds it all together.

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  • 12+Years building business systems
  • 50+Systems delivered into production
  • 5+Sectors served nationally

All case studies

The portfolio

Each card names the business context, what GEMIS did, and where the project stands. Several of these systems have been running for more than a decade. Filter by industry or by what the system had to do.

Construction services — waterproofing and roofing

SBS Waterproofing

The system behind more than a decade of growth

GEMIS’s role
Website partner from 2014; designer, builder and support partner of the business system from 2015
Status
Live — in daily use since 2015
  • Platforms
Read the case study Play story

Insurance and home services — plumbing repairs

HomeAssist

Plumbing claims, from report to sign-off

GEMIS’s role
Designer, builder and long-term support partner
Status
Live — in use for more than ten years
  • Field operations
  • Integration
Read the case study Play story

Waste management and skip hire

WasteMart

From quote to collection, handled

GEMIS’s role
Designer, builder and long-term support partner
Status
Live — more than ten years and still growing
  • Field operations
  • Platforms
Read the case study Play story

Mining — diamonds

Trans Hex Group

From a weeks-long report to one click

GEMIS’s role
Stabilised the in-house system, automated the SAP feed, built the reporting into it
Status
Delivered 2017; a second version followed
  • Integration
Read the case study Play story

Non-profit — gender-based violence and HIV prevention

Sonke Gender Justice

Monitoring and evaluation across Africa

GEMIS’s role
Designer and builder of the monitoring and evaluation system
Status
Delivered 2018
  • Field operations
  • Integration
Read the case study Play story

Education — schools debating programme

Tore's Foundation

A debating platform for 24 schools

GEMIS’s role
Designer and builder, commissioned by the University of Stellenbosch Business School
Status
Delivered
  • Platforms
Read the case study Play story

Still to classify

These five are in the repository but it is not yet confirmed whether each is a client system or a concept. They are listed rather than quietly dropped.

FINOS

Client system or concept — to confirm

SmartStart

Client system or concept — to confirm

RentFlow

Client system or concept — to confirm

NuraCoach

Client system or concept — to confirm

Lungelo

Client system or concept — to confirm

How GEMIS approaches projects

Understand. Design. Build. Evolve.

The same four stages sit behind every project here: the enquiry record at SBS, the payment-driven schedule at WasteMart and the approval step at Sonke were each decided before anything was built. See how we work

  1. Understand

    We learn your business before proposing anything: how the work is actually done, where it breaks, and what a fix is worth.

  2. Design

    We design the system around your people and your process, and test it with them before anything is built.

  3. Build

    Short, demonstrated sprints on the Microsoft Cloud, so you see the system grow and steer it as it does.

  4. Evolve

    Go-live is the start. We monitor, maintain and keep improving the system as the business changes.

In their words

Some of the businesses we work with today first trusted GEMIS more than a decade ago.

  1. In their words

    The GEMIS team consistently met deadlines and delivered a solution that streamlined our operations, enhancing customer satisfaction and our market position.

    Keshan PatelCEO · HomeAssist (Pty) LtdClient since 2014

    Read the HomeAssist story

Your project

Have a complex business challenge? Let’s explore the right solution.

Tell us what the business needs to do better. We come back within two working days with a short written view and a time to talk — no obligation.

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